DELIVERY
We Ship Worldwide.
Please note:
- Shipping address cannot be a P.O. Box or APO/DPO/FPO.
SHIPPING TIME
The shipping time depends on which shipping method you choose. Usually, the estimated delivery is within 6-10 business days, and there might be differences according to various countries and regions. Please see the attached shipping table. If the shipping status is exceptional, please reach up to us as soon as possible.
Note: The shipping fees are all in US dollars.
| County/Region | Shipping Method | Shipping Rate |
| US/CA | Standard shipping( 6-10 business days) | Free for all orders over $100 |
| Standard shipping( 6-10 business days) | $10 for orders under $100 | |
| EU | Standard shipping( 6-10 business days) |
Free for all orders over $100 |
| Standard shipping( 6-10 business days) | $10 for orders under $100 | |
| AU/NZ | Standard shipping( 7-10 business days) | Free for all orders over $100 |
| Standard shipping( 7-10 business days) | $10 for orders under $100 | |
Standard shipping( 6-10 business days) |
$10 for orders under $100 | |
| Southeast Asia | Standard shipping( 5-8 business days) | Free for all orders over $100 |
| Standard shipping( 5-8 business days) | $5 for orders under $100 | |
| KOR/JP | Standard shipping( 4-6 business days) | Free for all orders over $100 |
| Standard shipping( 4-6 business days) | $5 for orders under $100 | |
| Other Asian countries | Standard shipping( 6-10 business days) | Free for all orders over $250 |
| Standard shipping( 6-10 business days) | $30 for orders under $100 |
Note: If you have any questions about the shipping time and shipping fee for your country or region, please feel free to let us know through online message or email.
CUSTOM DUTY
Customers are responsible for being aware of and paying any customs fees and duties charged by their country, as these charges are not issued by ROAD TO RESHAPE. Customs authorities require that we state the value of your order directly on your package – the value is the retail cost.
ROAD TO RESHAPE cannot mark any package(s) as a “Gift” to avoid customs and duties fees.
Please note that on rare occasions, customs agents may delay the delivery of some packages at their discretion. For more information on customs and duty charges, please contact your local customs office.
If you have any questions about your return, please contact us at: customerservice@roadtoreshape.com