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Shipping & Delivery

DELIVERY

We Ship Worldwide.

If you place your order on a weekday (Monday - Friday), we will process the order within 24 hours. If you place an order on Friday, Saturday, or Sunday, we will process and dispatch it the following Monday. 
 
To provide you with the best possible shopping experience, we use the Yun Express service to ensure that you will receive the order as soon as possible. Shipping cost will be calculated at checkout.
 

Please note:

  • Shipping address cannot be a P.O. Box or APO/DPO/FPO.

 

SHIPPING TIME

The shipping time depends on which shipping method you choose. Usually, the estimated delivery is within 6-10 business days, and there might be differences according to various countries and regions. Please see the attached shipping table. If the shipping status is exceptional, please reach up to us as soon as possible.

Note: The shipping fees are all in US dollars.

County/Region Shipping Method Shipping Rate
US/CA Standard shipping( 6-10 business days) Free for all orders over $100
  Standard shipping( 6-10 business days) $10 for orders under $100
EU
Standard shipping( 6-10 business days)
Free for all orders over $100
  Standard shipping( 6-10 business days) $10 for orders under $100
AU/NZ Standard shipping( 7-10 business days) Free for all orders over $100
  Standard shipping( 7-10 business days) $10 for orders under $100
 
Standard shipping( 6-10 business days)
$10 for orders under $100
Southeast Asia Standard shipping( 5-8 business days) Free for all orders over $100
  Standard shipping( 5-8 business days) $5 for orders under $100
KOR/JP Standard shipping( 4-6 business days) Free for all orders over $100
  Standard shipping( 4-6 business days) $5 for orders under $100
Other Asian countries Standard shipping( 6-10 business days) Free for all orders over $250
  Standard shipping( 6-10 business days) $30 for orders under $100

Note: If you have any questions about the shipping time and shipping fee for your country or region, please feel free to let us know through online message or email.

CUSTOM DUTY

Customers are responsible for being aware of and paying any customs fees and duties charged by their country, as these charges are not issued by ROAD TO RESHAPE. Customs authorities require that we state the value of your order directly on your package – the value is the retail cost.  

ROAD TO RESHAPE cannot mark any package(s) as a “Gift” to avoid customs and duties fees.

Please note that on rare occasions, customs agents may delay the delivery of some packages at their discretion.  For more information on customs and duty charges, please contact your local customs office.

If you have any questions about your return, please contact us at: customerservice@roadtoreshape.com